Arthur Imperium Global Energy Limited
|IT Technician
Abuja, Abuja, Nigeria
Summary
Managed IT support and technical assistance, ensuring stable application releases and enhancing customer engagement by 30%.
Highlights
Provided comprehensive IT support and technical assistance to staff and end-users, effectively troubleshooting software, hardware, and system issues to maintain operational continuity and minimize downtime.
Collaborated closely with QA teams to execute rigorous application testing, identify critical bugs, and ensure stable, high-quality releases prior to deployment.
Contributed to the development and technical implementation of a customer portal, directly increasing user engagement by approximately 30% through enhanced features and functionality.
Supported technology-driven company activities by creating digital invites, videos, 3D mock-ups, and promotional materials, bolstering brand visibility and outreach.